Sales Policy for Zapeotis.xyz: Outdoor Gear

Welcome to Zapeotis.xyz! We are committed to offering high-quality outdoor gear designed to enhance your adventures. Our Sales Policy outlines the terms of purchase, order processing, shipping, returns, and refunds. By shopping with us, you agree to the terms outlined below.

1. Order Processing

  • After you place an order, you will receive an order confirmation email detailing your purchase and estimated shipping date.
  • Orders are processed within 1-2 business days. Once your order is confirmed, changes or cancellations cannot be made.

2. Shipping and Delivery

  • Domestic Shipping: We offer reliable shipping services within the United States. Most orders are delivered within 3-7 business days, depending on your location.
  • Shipping Fees: Standard shipping rates apply to all orders. We offer free shipping on orders over $50.
  • Tracking Information: Once your order ships, you will receive tracking information to monitor the delivery status.

3. Return and Refund Policy

  • Return Period: Items can be returned within 30 days from the delivery date, provided they are in unused condition, in original packaging, and in resalable condition.
  • Return Process: To initiate a return, please contact us at info@zapeotis.xyz or call (302) 644-2133. Our customer service team will provide you with the return instructions and, if applicable, a return shipping label.
  • Refund Process: After we receive and inspect the returned item, we will issue a refund to your original payment method. Refunds are processed within 5-10 business days.

4. Exchanges

  • Defective or Incorrect Products: If you receive a defective or incorrect product, please contact us within 7 days of receipt to arrange for an exchange.
  • Exchange Process: We will guide you through the return process and send a replacement item once the original product is returned.

5. Payment Methods

  • We accept major credit cards and PayPal as payment methods.
  • Pricing: All prices are listed in USD. We reserve the right to change prices at any time without prior notice.
  • Sales Tax: Sales tax will be applied based on state and local tax laws.

6. Contact Information

For any questions about our Sales Policy or assistance with your order, please reach out to us:

Thank you for choosing Zapeotis.xyz for your outdoor gear needs. We are dedicated to providing high-quality products and an excellent shopping experience!