Refund and Returns Policy
At Zapeotis.xyz, we strive to provide high-quality electronic whiteboards for children learning at home. If you are not completely satisfied with your purchase, we are here to help.
Refund & Return Eligibility
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Items must be returned within 30 days of the delivery date.
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The product must be in its original condition, unused, and in the original packaging.
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A valid proof of purchase is required for all returns.
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Products damaged due to misuse, negligence, or accidents are not eligible for returns.
Return Process
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Contact our support team at info@zapeotis.xyz to initiate a return request.
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Provide your order details and the reason for the return.
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Our team will provide return instructions, including the return shipping address.
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Ship the product back using a trackable shipping service.
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Once we receive and inspect the item, we will process your refund or exchange.
Refund Policy
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Refunds will be processed to the original payment method within 7-10 business days after approval.
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Shipping fees are non-refundable.
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If the item is found ineligible for a refund, we will notify you via email.
Exchanges
We offer exchanges for defective or damaged items. If you receive a defective product, please contact us within 7 days of delivery for a replacement.
Non-Returnable Items
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Gift cards and promotional items.
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Products purchased from third-party retailers.
Contact Us
For any questions regarding our Refund and Returns Policy, feel free to reach out to us:
Zapeotis.xyz
Address: 32501 Highway 62, Franklinton, LA 70438-7754, USA
Phone: (337) 202-1056
Email: info@zapeotis.xyz
We appreciate your trust in Zapeotis.xyz and are committed to ensuring a smooth shopping experience!